Terms and Conditions
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ORDERS AND ORDER ACKNOWLEDGEMENT
All orders shall be in writing and will be confirmed by Kron in writing prior to production. Telephone orders will not be processed until written order is received. Orders are not binding on Kron until the order acknowledgement is issued. The order acknowledgement is the final expression of the agreement between the customer and Kron, and supersedes, all prior oral and written statements regarding the order. The acknowledgement can be modified only in writing from Kron, or by an acknowledgement issued by Kron. CHANGE ORDERS Kron is not required to accept changes requested after the order acknowledgement, however, as a general rule, Kron will accept reasonable changes with the following conditions: " the request for change must be submitted in writing and received in time to be implemented. " Changes will be subject to additional-charges for material, labor and administration costs. CANCELLATIONS Orders may not be canceled by the customer without the prior written consent of Kron. A cancellation or restocking charge of up to the total amount of the order is applicable on orders canceled. If orders containing customer's own material / leather (COM / COL) are canceled after production has begun, the COM/ COL cannot be returned or credited. PRICES Published prices are list, freight paid by Kron, to any one destination (dock to dock) within the continental U.S. Outside the U.S. additional freight charges will apply. $50 freight charge for orders under $1500 list will apply. Because of frequent fluctuations in raw materials Kron reserves the right to change prices without notice. All orders accepted subject to prices prevailing at time of order. Prices do not include: " Storage or insurance charges " Sales or other taxes " Local delivery, uncartoning or installation MINIMUM ORDER Due to the high cost of processing orders, any order under $1500.00 List will be subject to a $40.00 net service charge. All orders of less than $3,000.00 List to destinations outside the U.S. subject to $50.00 net charge to cover additional paper work. TERMS OF PAYMENT Orders require 50 % deposit upon placement of order, balance required prior to shipment. Terms for accredited customers are net ten days. Kron may cancel or change credit terms at its discretion and may request advance payment at any time. Payment is due upon receipt of invoice and is considered delinquent if not made within ten days from the date of invoice. In the event timely payment is not made, Interest will be charged at the rate of 1 1/2, % per month. Buyer will also be liable for normal collection costs including attorney's fees. Title to goods sold shall be retained and reserved by Kron as long as monies are owing, even if such goods have been delivered. STORAGE When merchandise is ready and the Buyer cannot accept the delivery, the below listed storage charges will be assessed: (Charges below are based on a five day week, i.e. $25 per day would not exceed $125 per week) A. Quantity of 25 items or less - $25.00 per day B. Quantity of 26 to 100 items will be $1 per day per chair C. Quantities exceeding 100 may require an off-site quote depending on current activities. Please note: Storage fees are to be prepaid. |
DAMAGE CLAIMS
Kron is not responsible for damages or loss incurring in transit. All furniture is shipped at the purchaser's own risk after it has been carefully inspected and securely packed. It is accepted as such by the carrier. Before accepting merchandise from the carrier, customer should carefully inspect all items and note any loss or damage on the delivery receipt. If there is loss or damage, make immediate claim with the delivering carrier. In case damage is concealed and not determined until furniture is unpacked, keep the packing and notify the carrier immediately for an inspection. Failure to make such claim shall constitute acceptance of the merchandise and waiver of any defects, errors or shortages. OTHER CLAIMS All claims against Kron other than valid warranty claims -including claims for shortages and errors must be made within ten days after delivery. Failure to make any such claims against Kron within such ten day period shall constitute acceptance of the merchandise and waiver of any such shortages, errors or other claims. RETURNS No return of merchandise will be accepted without our written consent and shipping instructions. Unauthorized returns will not be accepted and will be returned freight collect. Authorized returns must be made on a freight prepaid basis to Kron's designated destination and are subject to substantial restocking charges (25% to 80% of invoice amount). Special order items are not subject to return. CUSTOMER'S OWN MATERIAL/ LEATHER Kron reserves the right of preliminary approval for all COM / COL prior to order acceptance. Even after such preliminary approval, Kron reserves the right to reject COM / COL including, if necessary, application of COM / COL to the selected model. When COM/COL is accepted, Kron assumes no responsibility for its appearance, durability, color-fastness or any other quality after being upholstered on Kron product. Prices include labor to apply COM (fabrics and vinyl) or COL (leathers and suede) to Kron product. At Kron's discretion, additional yardage, labor charges, or handling surcharges may be required as a condition of COM / COL acceptance. COM/COL delivered to Kron's factory without preliminary approvals, order acceptance and appropriate identification may be refused and Kron will accept no responsibility for loss or any other claims. DESIGNS AND SPECIFICATIONS The products shown and described in the Kron catalog and price lists are, and remain, our property. All dimensions shown are approximate. Kron reserves the right to make changes in price, dimensions, design and construction without prior notice. WARRANTY Kron utilizes top quality materials and merchandise for the manufacture of its products. Strenuous tests for structural integrity are performed, where applicable under BIFMA (Business and Institutional Manufacturer's Association) guidelines. 12-YEAR LIMITED WARRANTY All structural components are warranted against defects in material and workmanship for 12 years from date of original purchase. Mechanisms, controls and gas cylinders are warranted against defects in material and workmanship for 5 years; foam and padding materials for 2 years. |
During the warranty period, kron will repair or replace, at
its option, defective merchandise manufactured by kron. This warranty does not cover labor, freight or other costs or expenses to remove or install any defective, repaired or returned goods. This warranty does not apply to defects in components or materials not manufactured by kron, except as herein stated. This warranty specifically excludes customer's own material, damage resulting from shipment to storage outside of kron premises, or to damage resulting from accident, alteration, abuse, misuse, negligence, or normal wear and tear. Covering materials are not warranted against fading, wearing and performance, or if cut by the customer or others. Printed textiles are not warranted against irregularity in register. Because of natural variations over which kron has no control, this warranty does not extend to color, surface, grain or texture of leather, granite or wood; and kron does not warrant matching of color, surface grain or texture of these materials, except as stated herein. All other express warranties and all implied warranties, including any warranty of merchantability or fitness for a particular purpose, are hereby excluded. In addition, Kron shall not be liable for any incidental or consequential damages. This warranty extends to original customer only. KRON TEXTILES All other General Ordering Information and Terms and Conditions of Sale are applicable except as herein amended or supplemented: Fabrics are computed to the nearest 1/4 yard, minimum order requirement is one yard. Leathers are computed to the nearest full hide, minimum order requirement is one hide. When filling leather orders, kron will make every attempt to select full hide sizes to match as closely as possible, but not be less than, the specified square footage. Leather is a natural product and hide size varies; some overage should be expected. PRICES All published prices for kron textiles are net F.O.B. Fort Lauderdale, Florida and are subject to change without notice. Prices do not include: l shipping l storage or insurance l sales and other taxes l local delivery, unpackaging or installation CLAIMS Claims on yardages or square footage of fabrics or leathers will not be considered if goods have been cut by the customer or others. No claims for labor charges will be allowed in any circumstances. Cutting of textiles will be deemed acceptance of the textiles yardage or square footage and waiver of all defects, shortages and errors. SHIPPING All quoted delivery dates are approximate and all orders are subject to delay or failure of delivery due to strikes or other labor difficulties, acts of God, war, riot, fire, accident, compliance with government regulations or other causes beyond Kron's control. Kron is not liable for any delay in shipment. All Kron shipments are made on a dock-to-dock basis. Inside, residential or call before delivery services subject to additional charges by the carrier. Kron does not provide set-up or installation. |